Effective Date: May 14th, 2025
This Privacy Policy outlines how Sales Training London gathers, uses, and safeguards personal information when you visit our website or use our services. We are committed to respecting your privacy and handling your data in a secure and lawful manner.
1. Who We Are
Sales Training London is a UK-based provider of sales coaching, training programs, and consulting services for individuals and organisations. We operate through https://salestraininglondon.co.uk and deliver services both online and face-to-face.
Registered Office:
Kemp House, 152–160 City Road,
London, EC1V 2NX, United Kingdom
📧 info@salestraininglondon.co.uk
📞 Phone (UK): +44 20 7183 3436
📞 Phone (US): +1 650 278 4421
2. What Information Do We Collect
We gather personal and technical data to provide our services and respond to enquiries.
a. Personal Data:
- Full Name
- Email Address
- Phone Number
- Company Name
- Job Title (optional)
- Any information submitted via forms, messages, or emails
b. Technical Data:
- IP Address
- Device Type
- Browser Type
- Pages Viewed
- Time Spent on Site
- Referring URL
3. How We Use Your Data
We use your information to:
- Respond to your enquiries
- Manage bookings and handle payments.
- Provide sales training and support.
- Keep service records
- Send updates about schedules or changes.
- Improve our website’s speed and user experience.
We do not sell or rent your information.
4. Lawful Basis for Processing
In line with UK GDPR, we use your data based on one or more of the following legal grounds:
- Consent – when you submit forms or opt into communication
- Contract – when we manage your booking or deliver services
- Legitimate Interest – to run our operations effectively
- Legal Obligation – when required by applicable law
5. Data Sharing and Third Parties
We may share your data with trusted providers only for the purposes described above. These include:
- Payment processors
- Communication tools (e.g., email or CRM systems)
- Trainers or team members assigned to your project (under confidentiality terms)
- IT and performance analytics partners
We do not pass your data to external organisations for promotional use.
6. Data Retention
We keep personal data only as long as necessary to:
- Provide services and support
- Meet legal and accounting duties.
- Maintain training history when applicable.
We review inactive user data after 24 months. If no further interaction occurs, we may delete or anonymise your data.
7. Your Rights
Under the UK GDPR, you have the right to:
- Access – Request a copy of the personal information we hold
- Correct – Update incorrect or incomplete data.
- Erase – Request deletion of your data under appropriate circumstances.
- Restrict – Limit how we manage your data.
- Object – Disagree with processing based on our legitimate interest
- Portability – Ask for your data to be sent to another provider
To use any of these rights, email us at: info@salestraininglondon.co.uk
We aim to respond within one calendar month.
8. Cookies
We use cookies to track activity on our website and enhance site performance.
Cookies may:
- Store user preferences
- Help us understand how the site is used.
- Allow session tracking
You can control cookie settings through your browser. Turning them off may impact your site experience.
9. Data Storage & Security
Your information is stored on secure servers with restricted access. We apply technical and organisational safeguards to prevent loss, misuse, or unauthorised access to your data.
These include:
- Data encryption, where applicable
- Role-based access controls and staff awareness training
- Secure web hosting infrastructure
10. Changes to This Policy
We may adjust this Privacy Policy to reflect updates in our services or changes in law. The latest version will always be shown on this page with a new effective date.
We recommend checking this page regularly if you use our services or browse our site.
11. Contact Us
If you have any questions about this Privacy Policy or how your data is used, feel free to contact us:
Sales Training London
Kemp House, 152–160 City Road
London, EC1V 2NX, United Kingdom
📧 info@salestraininglondon.co.uk
📞 UK: +44 20 7183 3436
📞 US: +1 650 278 4421
📞 UK Mobile: +44 7454 539583
