These Terms and Conditions (“Terms”) govern the use of services provided by Sales Training London (“we”, “us”, “our”, or “the Company”).
By booking a call, purchasing a training programme, or engaging any of our services, you (“the Client”, “you”, “your”) agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not proceed with booking or using our services.
Sales Training London provides sales training, coaching, and performance improvement programmes for individuals, teams, and organisations across the United Kingdom.
Business Name: Sales Training London
Website:https://salestraininglondon.co.uk/
Registered Address: 1st floor, 22 York Buildings, London WC2N 6JU, UK
Email: info@pearllemongroup.com
UK: +442071833436
These Terms apply to all services delivered under the Sales Training London brand.
We provide sales training and related services, including but not limited to:
All services are delivered based on the agreed scope, objectives, and timelines outlined in written proposals or confirmations.
A booking is confirmed only when:
Once confirmed, these Terms form a binding agreement between both parties.
Provisional bookings may be held for a limited period, typically up to 7 days. If confirmation or payment is not received within this period, the booking may be released.
All fees are quoted in GBP (£) and may be subject to VAT where applicable.
A deposit may be required to secure training dates. This is typically between 30% and 50% of the total fee, depending on the scope of work.
Deposits are non-refundable once the booking is confirmed.
Full payment must be made prior to delivery unless otherwise agreed in writing. For ongoing engagements, payment schedules will be defined in the agreement.
We accept:
Late payments may result in:
Continued non-payment may result in termination of the agreement and recovery action.
All cancellations must be submitted in writing.
Deposits are non-refundable once a booking is confirmed.
Requests to reschedule must be made at least 7 days in advance. We will accommodate changes where possible, subject to availability.
Changes made within 7 days may incur additional fees.
If we are unable to deliver services due to unforeseen circumstances, we will:
We are not liable for any additional costs incurred by the Client.
The Client agrees to:
Failure to meet these responsibilities may impact delivery outcomes and does not entitle the Client to refunds.
We deliver training based on agreed objectives and methodologies.
While we apply structured frameworks and performance-based approaches, results depend on factors including:
We do not guarantee specific revenue outcomes or performance increases.
All materials provided during training, including:
remain the intellectual property of Sales Training London.
Clients are granted a non-transferable licence to use these materials internally. Materials may not be reproduced, distributed, or shared externally without written permission.
Both parties agree to maintain confidentiality regarding:
This obligation continues after the completion of services.
We comply with the UK GDPR and the Data Protection Act 2018.
Any personal or business data shared during the engagement will be used solely for:
We do not sell or share data with third parties without a lawful basis.
Sales Training London maintains appropriate business insurance.
We are not liable for:
Our total liability is limited to the amount paid for the services in question.
We are not responsible for delays or failure to perform due to events beyond our control, including:
In such cases, we will make reasonable efforts to reschedule services.
If you are dissatisfied with any aspect of our service:
We will review and respond within 14 days.
Both parties agree to attempt resolution through discussion before pursuing legal action.
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We reserve the right to update these Terms at any time.
Updates take effect upon publication on our website. Continued use of our services constitutes acceptance of the revised Terms.
These Terms, along with any written proposal or agreement, represent the full agreement between both parties.
No other verbal or written terms apply unless agreed in writing.
For any questions regarding these Terms:
Sales Training London
Address: 1st floor, 22 York Buildings, London WC2N 6JU, UK
Email: info@pearllemongroup.com
UK: +442071833436
