Privacy Policy

This Privacy Policy explains how Sales Training London (“we”, “us”, “our”, or “the Company”) collects, uses, and protects your personal information when you visit our website, submit an enquiry, or engage our sales training services.We are committed to handling your data securely and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.By using our website or services, you confirm that you have read and understood this policy. If you do not agree, you should not use our website or submit your information.

Sales Training London provides sales training, coaching, and performance programmes for individuals and organisations across the United Kingdom.Business Name: Sales Training LondonWebsite:https://salestraininglondon.co.uk/Registered Address: 1st floor, 22 York Buildings, London WC2N 6JU, UKEmail: info@pearllemongroup.comUK: +442071833436We act as the Data Controller for the personal data you provide. This means we determine how and why your data is processed.

We collect information directly from you, automatically through our website, and occasionally from third parties.

When you submit an enquiry, book a call, or engage our services, we may collect:

• Full name
• Email address
• Phone number
• Company name and role
• Details about your sales team, objectives, or requirements
• Billing and payment information (processed securely via third-party providers)
• Any correspondence or feedback you provide

When you visit our website, we may collect:This information supports website performance, security, and user experience improvements.

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Traffic source or referral links
• Cookie and analytics data

We may receive limited information from:We only collect data necessary to deliver our services and manage client relationships.

• CRM systems or booking tools
• Advertising platforms such as Google Ads or LinkedIn
• Payment processors confirming transactions

We use your data for legitimate business purposes, including:We do not use your information for unrelated purposes.

• Delivering servicesProcessing bookings, scheduling training, and managing delivery
• CommunicationResponding to enquiries, confirming sessions, and providing updates
• Service improvementReviewing feedback and improving training delivery
• Marketing (with consent)Sending relevant updates, offers, or insights
• Legal and financial complianceMaintaining records for tax, accounting, and regulatory purposes
• Website performanceMonitoring usage patterns to improve functionality

Under UK GDPR, we process data based on:You may withdraw consent for marketing at any time.

• Contractual necessityTo deliver agreed services
• ConsentFor marketing communications
• Legal obligationTo meet regulatory and financial requirements
• Legitimate interestTo manage operations, improve services, and maintain security

Our website uses cookies to improve functionality and analyse usage.

You can manage or disable cookies through your browser settings.

• Essential cookiesRequired for website operation
• Analytics cookiesUsed to track visitor behaviour and performance
• Preference cookiesStore user settings
• Marketing cookiesSupport advertising and campaign tracking

We do not sell or trade your personal data.We may share it with trusted third parties where necessary, including:All third parties are required to comply with UK data protection standards.

• Payment processors
• CRM and cloud storage providers
• Email and marketing platforms
• Professional advisors (legal, tax, accounting)

Some service providers may store data outside the UK or EEA.Where this occurs, we ensure appropriate safeguards, including:Your data remains protected to UK regulatory standards.

• Transfers to countries with adequate protection standards
• Use of approved contractual clauses

We apply appropriate technical and organisational measures to protect your data, including:While no system is completely secure, we continuously review our practices.

• Encrypted data transmission (SSL)
• Restricted access to authorised personnel
• Secure cloud storage systems
• Regular system updates and monitoring

You have the right to:To exercise your rights, contact us at . We will respond within one month.

• Access your personal data
• Correct inaccurate information
• Request deletion where applicable
• Object to certain processing
• Request data transfer
• Withdraw marketing consent

We only send marketing communications if you have opted in.You can unsubscribe at any time using the link in our emails or by contacting us directly.We do not share your details with third parties for marketing without your consent.

Our website may contain links to third-party websites.We are not responsible for their privacy practices. You should review their policies before sharing personal data.

Our services are intended for individuals aged 18 and over.We do not knowingly collect data from minors. If this occurs, please contact us so the data can be removed.

We may update this Privacy Policy periodically.The latest version will always be available on our website with the updated date. Continued use of our services indicates acceptance of any changes.

If you have any questions about this Privacy Policy or your data:Sales Training LondonAddress: 1st floor, 22 York Buildings, London WC2N 6JU, UKEmail: info@pearllemongroup.comUK: +442071833436We aim to respond to all enquiries within five business days.